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Knowledge Base

Please review here some of our most frequently answered questions that may help you.

Frequently Asked Questions

EMR vs EHR – What is the Difference?
EMR refers to a computerized patient record. An EMR contains the medical and treatment history of the patients in one practice.

An EHR refers to an aggregate of a patient’s EMR data that is generated over time by various institutions and can be shared among them. They are built to share information with other health care providers, such as laboratories and specialists, so they contain information from all the clinicians involved in the patient’s care.
What is computerized provider order entry?
Computerized provider order entry (CPOE) refers to the process of providers entering and sending treatment instructions – including medication, laboratory, and radiology orders – via a computer application rather than paper, fax, or telephone.
Is the system secure?
Your EHR account is HIPAA-compliant and protected by the highest levels of encryption.
Which physician specialties can use the EHR?
With flexibility and easy customization, any practice or specialty can use our web-based physician office software.
What types of devices can the practices utilize?
The practices can choose any device that their practice environment will support from desktop computers to android phones.
Can templates be created for Physical Exam, Review of systems, etc.?
Yes, we can build templates for Physical Exam, Review of systems, etc.
Can I only use part of your services?
Yes, we can provide any part of our service project list you may desire, or a complete package as well.
What is health information exchange (HIE)?
Health information exchange (HIE) is the electronic movement of health-related information among organizations according to nationally recognized standards. HIE also sometimes is referred to as a health information network (HIN).
How would EHR/HIE be useful in a disaster?
During such disasters as floods, hurricanes and wildfires, paper records can be lost or ruined. Electronic health records, however, can be backed up securely and stored in several locations. That permits their retrieval whenever and wherever necessary for medical treatment.
How does the Patient Portal work?
You can access the Patient Portal from any PC with an Internet connection. You simply click on the Patient Portal link provided to you. From this screen, you enter your log-on information, and can then view your chart and other details online.